Policies

You can download a PDF copy of the Clinical Policies by clicking here.

Clinical Policies

LENGTH OF APPOINTMENT

A regular Clinical Session (a Clinical Hour) lasts 50 minutes, a 1/2 Session lasts 25 minutes, 1 1/2 Sessions lasts 75 minutes, and a Double Session lasts 1 hour and 45 minutes.  Please be punctual to assure yourself the full time allotted.

FEES

The fee for a Clinical Session will be determined at the rate of $200 per clinical hour. The the fee for a 1/2 Session will be $100. The fee for other Session configurations is based on those two figures.  You are expected to make full payment at the time of the appointment.  Payment should be in the form of a check or cash.

CANCELLATION OF APPOINTMENT

You Will Be Charged for canceled appointments unless notice is received at least twenty-four (24) hours prior to the appointment time, so that the time may be scheduled for another client. Late Cancellations will be billed for the full time scheduled, at the rate of $200 per hour and $100 per half hour. So, please keep this in mind in the future when you miss an appointment or are considering canceling an appointment at the last minute.

The cancellation policy applies regardless of the reason for cancellation. Please note that an Answering Machine may be reached 24 hours a day, seven days a week.

INSURANCE

All fees are due from you at the time of each session. You will need to have the insurance company reimburse you for those sessions. You will be responsible for filing all of your insurance claims, and will, at your request, be assisted in that process by providing you a written receipt of your visit. No billing statements will be provided unless requested.

CONFIDENTIALITY

Information presented during therapy is confidential. However, you need to be aware that there are some rare exceptions where ethics and/or Texas State Law requires confidential information to be shared. These include situations where there is clear indication of child abuse, elder abuse, or abuse of the disabled. In some cases, your file may be subject to a court subpoena. In addition, if you file for insurance reimbursement, insurance companies may require routine information.

TELEPHONE CALLS

Routine telephone calls for scheduling are, of course, an aspect of services provided, and are not billed. Telephone calls that extend more than ten minutes and are therapeutic in nature will be billed on a prorated basis.

MISCELLANEOUS

You may terminate the therapeutic relationship at any time you desire without fault.

LPC Consumer Complaint Hot-Line 1-800-942-5540
Texas State Board of Examiners of Professional Counselors
1100 West 49th Street
Austin, Texas 78756-3183